If you want to change App Store country, you need to zero your account balance. Balance Bloom helps you zero your small balance, where you have nowhere to spend it on.

Apple recommend contacting them over the phone if you want to zero your account. Contact Apple Support →

You can always contact our support email, and we will do our best to solve any issue you might have.

Seed Tokens are small in-app purchases priced at Apple's approved price points. Buying one is how Balance Bloom spends down your balance — and each completed token funds one seed through our impact program.

No — Seed Tokens are digital items only, and nothing is shipped. The name refers to the seed we fund on your behalf, not a seed you receive.

Not exactly — you're purchasing a Seed Token at a given price. Our planner picks whichever combination of tokens (Sunflower, Basil, Olive, and others) best matches your balance, and that combination decides which seeds get funded.

In rare cases we might not find the exact product combination for you. We will notify you, and will never spend more than we can to zero your balance.

In most countries, App Store prices already include any applicable tax — what you see is exactly what's charged. In the United States and Canada, Apple may add sales tax at checkout based on your billing address. If that pushes a purchase above your remaining balance, Apple charges the difference to your payment method on file. Balance Bloom shows you a heads-up before starting a plan on these storefronts.

No. Seed Token purchases are in-app purchases, not charitable donations, and they aren't tax-deductible.

Like you, we needed to zero our account before changing store. Looking in Apple support we saw we need to call, and were looking for a faster solution. We wanted a better solution. Hope it will help you.